Terms of service
Last updated: 9th March 2026
Welcome to MAISON DEVI.
This website is operated by Maison DEVI. Throughout the site, the terms “we”, “us”, and “our” refer to the DEVI brand. By using our website—including browsing, purchasing, or interacting with our content—you engage with our service and agree to be bound by the terms and conditions detailed below (“Terms of Service” or “Terms”).
These Terms apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and content contributors. We kindly ask you to read these Terms carefully before proceeding with any activity on the site. By continuing to use the website, you are acknowledging that you understand, accept, and agree to be bound by them. If you do not accept these Terms in full, please refrain from using this website.
1. Our Philosophy & Service Commitment
At DEVI, we craft intentionally, with a commitment to timeless design, slow fashion principles, and thoughtful living. From the moment you visit our website to the time your garment reaches you, we aim to create an experience that reflects our care for craftsmanship, community, and the planet.
We use secure systems to offer our garments online and provide you with seamless service via our e-commerce platform hosted by Shopify. This includes secure transactions, reliable communication, and curated access to all our collections and content.
2. Use of the Website
By accessing this site, you confirm that you are at least the age of majority in your jurisdiction, or have obtained legal consent to use the website. You may not use our products or services for any illegal, unauthorized, or unethical purposes, including any activities that may infringe upon third-party rights or violate local, national, or international laws.
Transmission of viruses, harmful code, or malicious intent is strictly prohibited. Any violation of these terms may result in immediate termination of access to our services.
3. Product Representation & Availability
We take great care to represent each DEVI piece with clarity and precision. However, due to the nature of digital display, we cannot guarantee exact color accuracy across all devices and monitors. All products are handcrafted in small batches and may exhibit minor variations—hallmarks of the artisanal process.
Certain products may be offered exclusively online and may be subject to limited availability. We reserve the right to limit quantities, discontinue items, or modify product details without prior notice.
4. Orders, Billing & Accuracy
You agree to provide accurate, current, and complete information for all purchases made at our store. We reserve the right to refuse, cancel, or limit any order at our discretion—especially if we suspect fraud, misuse, or an attempt to resell for commercial purposes.
You agree to promptly update your account and contact details to ensure successful order processing and communication.
5. Pricing & Modifications
All prices listed are in [INR/USD/etc.] and are subject to change without prior notice. We reserve the right to modify or discontinue products or services at any time. We shall not be liable to you or any third party for any such changes.
6. Intellectual Property & Content
All content on the DEVI website—including but not limited to images, logos, product descriptions, and written content—is the intellectual property of DEVI and protected under copyright and trademark laws. You may not copy, reproduce, or use this content without prior written consent.
7. Comments, Feedback & Submissions
By submitting reviews, comments, or any creative materials (either at our request or voluntarily), you grant DEVI the unrestricted right to use, publish, edit, or distribute such content in any medium without obligation to credit or compensate you.
You agree not to post unlawful, offensive, or harmful content on our site or social platforms. DEVI reserves the right to moderate or remove content that violates our brand values or legal policies.
8. Third-Party Tools & Links
From time to time, we may provide access to third-party tools or redirect you to third-party websites. These are offered “as is,” without warranties or endorsement. DEVI is not responsible for the policies, content, or practices of these external entities.
We recommend reviewing the policies of third-party sites before engaging with them.
9. Data Protection & Privacy
Your submission of personal data through the website is governed by our [Privacy Policy]. We are committed to protecting your information and use it only to process orders, enhance user experience, and communicate with you respectfully.
10. Errors, Omissions & Revisions
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions—especially in product descriptions, pricing, or availability. We reserve the right to correct such errors at any time without prior notice, including after an order has been placed.
11. Sustainability & Returns
We follow a mindful production model, and each DEVI garment is made with intention and care. As a result, we do not offer returns or exchanges unless the item you receive is incorrect or damaged.
Please refer to our [Returns & Exchange Policy] for complete details, including timelines and required documentation.
12. Prohibited Conduct
You are prohibited from using the site for unlawful purposes, to infringe on rights, or to interfere with the security or function of the service. We reserve the right to restrict access or terminate accounts for violations.
13. Limitation of Liability
DEVI shall not be held responsible for any direct or indirect loss or damage resulting from the use (or inability to use) our website or services. We do not guarantee that the site will be uninterrupted, error-free, or secure at all times.
14. Indemnity
You agree to indemnify and hold DEVI, its team, and affiliates harmless against any claim or demand arising from your breach of these Terms or your violation of any applicable law.
15. Governing Law
These Terms shall be governed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [New Delhi / relevant jurisdiction].
16. Updates to Terms
We may revise these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to check for updates periodically. Continued use of the site after any changes constitutes acceptance of the updated Terms.
17. Contact
For any questions regarding these Terms or for support, you may reach us at:
📧 devi.lanka.enterprises@gmail.com
📞 7993702555
📍 DEVI Studio, Plot no 8, Road no 82, Phase III JUBILEE HILLS, PINCODE 500096. Land mark Between ratnadeep and IOC petrol station Filmnagar main road
